
Joshua D
GoHighLevel Workflow Automation, Funnel Building and CRM Expert
Skills

Bekijk mijn diensten


Portfolio
Werkervaring
Funnel Builder & Landing Page Designer | Remote Projects
Personnel Dynamics • Freelance
Mar 2023 - Present • 3 yrs 4 mos
Created high-converting sales funnels and landing pages tailored to client niches (coaching, real estate, agencies, etc.) Optimized funnel structures to improve lead capture and customer journey experience Integrated payment gateways, forms, and tracking tools for seamless user experience Conducted A/B testing to increase conversion rates and ROI
CRM & Marketing Automation Specialist
Zoho • Freelance
Jan 2022 - Present • 4 yrs 6 mos
Managed and optimized CRM systems to improve customer engagement, lead management, and sales performance. Designed, implemented, and monitored automated marketing campaigns across email, SMS, and other digital channels. Maintained accurate customer data, segmented audiences for targeted campaigns, and analyzed campaign performance using CRM reports and dashboards. Collaborated with sales, marketing, and customer success teams to streamline workflows, nurture leads, and enhance the customer journey. Identified process improvement opportunities, automated repetitive tasks, and ensured CRM data integrity and compliance with company standards, contributing to higher conversion rates, improved customer retention, and increased operational efficiency.
GoHighLevel Automation Specialist | Freelance
Personnel Dynamics • Freelance
Sep 2024 - Jun 2025 • 9 mos
Designed and implemented automated workflows using GoHighLevel to streamline client operations and reduce manual tasks Built end-to-end CRM systems including pipelines, triggers, and opportunity tracking Integrated email & SMS automation campaigns that improved lead response rates and conversions Set up calendar booking systems and automated follow-ups to increase client appointments