Joy C

Senior Executive, Wix

Betopia Group • Fulltime

May 2025 - Nov 2026 • 1 yr 6 mos

01. Manage client communication, understand requirements, and ensure a smooth service experience. 02. Handle client queries, feedback, and concerns while maintaining professional relationships. 03. Coordinate team activities, distribute tasks, and monitor work progress. 04. Support team members in resolving operational challenges and achieving work objectives. 05. Manage multiple client projects while maintaining deadlines and service quality. 06. Personally developed and delivered 170+ Wix projects, achieving a 100% client satisfaction rate through quality-focused development and effective client communication.