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joy_joy234

Hassan khan

@joy_joy234

Efficiency, Accuracy, and Trust You Deserve

Pakistan
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Customer Support Virtual Assistant with 2+ years experience supporting Shopify, dropshipping, eCommerce, gaming, and digital service businesses. I provide live chat, email, and phone support, ensuring fast and professional responses. I handle order tracking, refunds, returns, complaints, and customer inquiries using tools like Zendesk, Freshdesk, and CRM systems. My goal is to improve customer satisfaction, increase retention, and help your business grow through reliable support.... Lees meer

Skills

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joy_joy234
Hassan khan
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will provide 24 hour customer chat support for every online games
Klantenservice
I will provide customer support service via live chat, email and phone

Portfolio

Werkervaring

Customer service representative

Lets outsource • Fulltime

Aug 2023 - Oct 20252 yrs 2 mos

Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.