I will be your bilingual virtual assistant for customer support and admin tasks

Need someone who actually understands your customers? Not just a task-doer, but someone who's spent 3 years handling real support cases for companies like Shopify and fintech platforms?

That's what I bring.

I've worked in multichannel customer support (calls, chat, email) for international clients across the US, Mexico, and Spain. I was promoted to Subject Matter Expert, trained teammates, and handled escalated cases that others couldn't solve.

What I can do for you:

• Answer your customer emails and chat messages professionally
• Manage and organize your inbox
• Handle data entry and keep your spreadsheets clean
• Follow up with clients and leads
• Organize documents and reports
• Provide support in both English and Spanish

I'm not the cheapest VA on Fiverr. But I'm the one who will actually understand your business, communicate clearly with your customers, and make you look good.

Tools I work with: Google Workspace, Microsoft Office, Slack, CRM platforms, Shopify, and more.

Let's talk about what you need.