
Judith E
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Cold Calling & Mystery Shopper Specialist
Fiverr • Freelance
Sep 2026 - Present • 1 mo
1. Conducted professional mystery shopper and customer-information calls on behalf of a client. 2. Contacted U.S. businesses and communicated naturally with sales representatives to gather specific information. 3. Followed detailed call instructions, conversation objectives, and required questions. 4. Collected information about pricing, services, coverage, plans, and customer requirements. 5. Documented call duration, representative responses, key information, and call outcomes. 6. Prepared clear, professional client-facing reports summarizing completed calls. 7. Maintained professional communication and followed project-specific instructions throughout each assignment.
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