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judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Filippijnen
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Lees meer

Skills

j
judyd0697
Judy-Ann D
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Klantenservice
I will deliver excellent customer service and virtual assistance
VanafUS$ 5 / projectMeer informatie

Werkervaring

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Fulltime

Dec 2020 - Feb 2026 • 5 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.