j
jumbov

Hector Montilla

@jumbov

Customer support you can trust

Mexico
Spaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
Customer support agent with real call center experience, specialized in handling Spanish-speaking clients. I help businesses stay active by managing customer inquiries through chat, WhatsApp, calls, and email — especially during night shifts. I’m experienced in handling: - Customer questions and support requests. -Difficult or frustrated clients. -Fast-paced environments. My focus is simple: clear communication, fast response times, and keeping your customers satisfied. I’m reliable, detail-oriented, and ready to support your business consistently.... Lees meer

Skills

j
jumbov
Hector Montilla
offline • 

Bekijk mijn diensten

Klantenservice
I will spanish customer support overnight

Portfolio

Werkervaring

BBVA

Online Banking Analyst

BBVA • Fulltime

Jun 2016 - Aug 20182 yrs 2 mos

Assisted customers in effectively using the system. Configured the platform based on client requirements. Met performance metrics (quality, response time, and customer satisfaction). Handled customer inquiries and technical issues.