I will do fulltime email handling and customer support

Sommige informatie wordt in het Engels weergegeven.
4,8
4,8

Pakistan

Ik spreek Engels, Urdu

285 bestellingen voltooid

Ecommerce Virtual Assistant and Customer Service Expert

Hi, I’m Junaid! With over 5 years of experience in e-commerce customer service, I specialize in building strong client relationships and exceeding expectations. I bring a proven skill set, a keen eye ...
Over deze dienst

Looking for top-notch Customer Support, Customer Service, and Email Support? Look no further!



With 3 years of experience as a Customer and Technical Support Rep, I am well-equipped to handle all your eCommerce customer service needs. I am proficient in platforms such as Shopify, Zendesk, Reamaze, and Helpscout, and can provide expert assistance in managing your online store.


My Services Include:

  • Customer Service via Social Media, E-mail, and Live Chat: Prompt and efficient handling of customer inquiries and issues to ensure their satisfaction.
  • E-commerce Store Support: Managing store operations, including order fulfillment via AliExpress, Oberlo, DSers, CJ Dropshipping, and eprolo, and keeping records of orders for easy tracking.
  • Customer Service for Exchange, Refund, and Chargebacks: Managing customer returns and exchanges, handling refund requests, and resolving chargeback disputes.
  • Product Listing: Assisting with product uploading and management on your eCommerce platform.
  • Store Management: Overseeing various aspects of your online store, including inventory management, order processing, and customer data management.

Social media platform:

Facebook

Instagram

Type dienst:

Niet-technische ondersteuning

Taal:

Nederlands

Engels

Pools

Tijdzone:

24/7

Ondersteuningssoftware:

Zoho Desk

Freshdesk

zendesk

salesforce

Kennisbanksoftware:

Document 360

samenvloeiing

Freshdesk

Mijn portfolio

Reviews

7 reviews van deze dienst
4,8

(6)
(1)
(0)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    4,8
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
Sorteer op
Meest relevant
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great work!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great help as always!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great service as always for my business!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great service as always!

    US$ 100-US$ 200

    Prijs

    6 dagen

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Good work !!

    Nuttig?
    Ja
    Nee
Reviews

7 reviews van deze dienst
4,8

(6)
(1)
(0)
(0)
(0)
Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    4,8
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
Sorteer op
Meest relevant
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great work!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great help as always!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great service as always for my business!

    US$ 100-US$ 200

    Prijs

    1 dag

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Great service as always!

    US$ 100-US$ 200

    Prijs

    6 dagen

    Looptijd

    Nuttig?
    Ja
    Nee
  • M

    mtosar11

    US

    Verenigde Staten

    5

    Good work !!

    Nuttig?
    Ja
    Nee