Junnie B

Executive Virtual Assistant for CRM, Automation & Business Operations

ASFF • Freelance

Jan 2026 - Present • 6 mos

I worked closely with a growing e-commerce founder who was overwhelmed with daily operations and struggling to keep up with customer data, follow-ups, and internal workflows. I stepped in as a reliable executive virtual assistant, taking full ownership of their CRM organization, automations, and backend systems. I didn’t just “complete tasks” I helped bring clarity and structure to a business that was starting to feel chaotic. By building smart workflows using tools like Zapier and organizing their CRM pipeline, I helped reduce missed leads, automate repetitive processes, and free up several hours of their time weekly. It honestly felt good seeing the shift from stress and confusion to a more calm, controlled system where everything just worked in the background. Keywords: virtual assistant | executive assistant | CRM automation | zapier automation | workflow automation | business automation | data entry | lead management | email automation | administrative support | make.com automation | CRM setup | pipeline management | process automation | task management | calendar management | email management | operations assistant | backend support | automation specialist | small business support | ecommerce assistant | workflow optimization | CRM expert | automation workflow | system setup | business efficiency | digital assistant | remote assistant | automation expert | lead generation support | CRM integration | productivity systems | admin support | business support | automation tools | process improvement | CRM management | virtual admin | automation services | backend automation | system organization | automation consultant | VA services | tech VA | online business manager | operations support | workflow setup

Business Process Automation Expert

Nifty Code • Freelance

Jan 2026 - Present • 6 mos

Automation Specialist | GHL Expert | n8n Expert | Zapier | Make.com ⤇ Developed multi-platform automations with Zapier, Make.com & n8n to eliminate manual tasks ⤇ Configured GHL pipelines and HubSpot workflows via APIs/webhooks for seamless data sync ⤇ Built custom Google Sheets dashboards and automated reports using Apps Script ⤇ Saved clients over 5,000 hours by automating lead gen, data transfers & performance reporting

Email Marketing Specialist (MailChimp)

Lifetime Trusted Advisor • Freelance

Jan 2026 - Present • 6 mos

I developed and executed targeted email marketing campaigns using Mailchimp to achieve client's marketing goals (e.g., increased brand awareness, lead generation, website traffic, sales). Designed and built high-converting email templates with a strong focus on user experience and mobile responsiveness. Analyzed email campaign performance metrics (e.g., open rates, click-through rates, conversion rates) to identify areas for improvement and optimize future campaigns. Provided regular reports to the client, communicating campaign results and recommendations for ongoing success.