Yuki

Administrative Assistant

TOPPAGE - 株式会社くまさんメディクス • Fulltime

Apr 2012 - Dec 2014 • 2 yrs 8 mos

Provided general administrative support at Kumasan Medix Co., Ltd., a Japanese company specializing in the manufacture and maintenance of semiconductor production equipment. Key Responsibilities & Achievements: Prepared and organized business documents, records, and internal correspondence. Performed accurate data entry, filing, and other day-to-day administrative duties. Supported communication and coordination among staff in a detail-oriented manufacturing environment. Managed routine office tasks efficiently while following company procedures and deadlines.

Administrative Assistant – Procurement Department

Kumamoto University, JAPAN • Parttime

Mar 2010 - Mar 2012 • 2 yrs

Provided general administrative support in the Procurement Department of Kumamoto University Hospital, a leading national university hospital in Japan. Key Responsibilities & Achievements: Prepared, processed, and maintained procurement-related documents and administrative records with accuracy. Supported routine purchasing procedures and coordinated information within the department. Performed data entry, document filing, and general office administration while handling information with care and confidentiality. Communicated professionally with hospital staff and external suppliers in a formal Japanese business environment.

Customer Service Representative

JR九州旅客鉄道株式会社 • Freelance

Sep 2004 - Mar 2010 • 5 yrs 6 mos

Delivered high-standard transportation and customer services at Kyushu Railway Company (JR Kyushu), a major Japanese railway and travel operator. Key Responsibilities & Achievements: - Provided professional, courteous service adhering to Japan's rigorous hospitality and communication standards. - Supported domestic and international passengers with travel inquiries, schedule guidance, and customer assistance. - Handled routine documentation and operational coordination with high accuracy, ensuring passenger safety and operational punctuality. Relevance to Freelance Services: This experience provides in-depth domain knowledge in Japanese travel, tourism, and public transportation, ensuring highly authentic and polite translations tailored to Japanese business conventions.