Emmanuel C

Sales Development Representative / GTM Operation Specialist

Jan 2025 - Mar 2026 • 1 yr 2 mos

Worked as a Sales Development Representative and GTM Operations & Sales Automation Specialist for a web development company targeting the U.S. and Canadian markets. Responsible for outbound prospecting, ICP-based lead research, and pipeline generation using CRM systems. Built and managed structured outreach processes through LinkedIn, cold email campaigns, and automated follow-up sequences to convert cold prospects into qualified sales opportunities. Implemented sales automation workflows to improve lead tracking, qualification efficiency, and pipeline management while ensuring alignment between prospects and services such as web development, SEO, and digital growth solutions. Collaborated with internal teams to support consistent lead flow and improve conversion performance.

Appointment Setting /Sales Agent

May 2020 - Mar 2022 • 1 yr 10 mos

Worked as an Appointment Setter and Sales Agent for a SaaS company offering AI receptionist solutions that automate customer communication, call handling, appointment scheduling, and live chat support. Handled cold calling, pitching AI software, qualifying leads, responding to inbound inquiries, and booking meetings for the sales team. Also supported lead nurturing by communicating product value and helping businesses understand how the solution improves customer communication and operational efficiency.

Lead Generation Specialist / Appointment Setting

May 2019 - Mar 2020 • 10 mos

Worked as a Lead Generation Specialist and Appointment Setter for a real estate investment firm focused on acquiring residential properties from motivated sellers, including homeowners, absentee owners, and individuals looking to sell. My primary responsibility was to generate and qualify high-quality homeowner leads using PropStream, conducting in-depth research and verification to ensure accurate contact information for outbound sales campaigns. I targeted specific seller profiles such as distressed property owners, absentee landlords, and motivated sellers based on predefined acquisition criteria.