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Fiverr Pro
Nederlands
$
USD
Katarina
@katgservices
Where Tech Savvy Support Meets Efficiency
Filippijnen
Engels, Tagalog
Over mij
I offer professional virtual assistant and operations support services to help businesses stay organized, productive, and efficient. My expertise includes administrative support, customer and email support, CRM management, eCommerce support, data entry, lead generation, skip tracing, document handling, and workflow coordination.
With hands-on experience since 2017, I have supported businesses across the USA, UK, Australia, and Europe. I am tech-savvy, detail-oriented, and highly adaptable, with a strong focus on accuracy, clear communication, and reliable results.
Skills
Katarina
offline •
Gemiddelde reactietijd: 15 uur
Bekijk mijn diensten
Onderzoeksassistent
I will provide professional administrative virtual assistant services
Algemene assistentie
I will your reliable virtual assistant for admin, CRM and business support
Werkervaring
Senior Customer Support Specialist
Offshore Holdings Ltd • Fulltime
Aug 2019 - Jan 2026 • 6 yrs 5 mos
Oversee daily email support operations through Zendesk and Gorgias, ensuring timely and accurate handling of customer inquiries. Responsibilities include refund processing, reshipment coordination for failed deliveries, and consistent monitoring of customer satisfaction KPIs. Shopify and Google Workspace are used for backend tracking, documentation, and reporting
1 Reviews
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Specificering van de beoordeling
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- Kwaliteit van de levering
- Waarde van de levering
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jasminn11
Australië
Katarina completed the task well within the timeframe. Amazing work! Great communication
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