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Ontdekken
Fiverr Pro
Nederlands
$
USD
I will manage your crm as an agent
Backend Support AI
I’m Ken, I am mainly active in the Forex and crypto space. I’ve been involved in the industry for years, working with some of the largest trading communities and groups worldwide. My main focus is aff...
Over deze dienst
Your customers do not wait.
Slow replies cost sales, trust and reputation.
At DevianceHQ, we provide professional 24/7 customer support that keeps your business responsive, reliable, and easy to work with.
This is not just answering tickets.
We work as a natural extension of your brand, communicating with your customers in a clear, polite, and professional way. Every conversation is handled with attention, patience, and a focus on actually helping people.
- No robotic replies.
- No generic copy paste responses.
Just consistent, human support your customers can rely on.
Because good support is not just about replying fast.
It is about making customers feel heard, understood, and taken seriously.
We help you:
- Maintain fast response times
- Livechat intergration on your website
- Keep customers satisfied
- Reduce complaints and frustration
- Create a smoother customer experience
- Protect your brand reputation
And beyond daily support, we look at the bigger picture:
- Build a practical knowledge base
- Spot recurring questions or issues
- Improve response efficiency
- Identify what can be automated
The goal is that it becomes easier to manage and scale on the other aspects of the business.
Social media platform:
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Discord
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Telegram
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Overige
Type dienst:
Technische ondersteuning
Taal:
Nederlands
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Engels
•
Spaans
Tijdzone:
24/7
Kennisbanksoftware:
Document 360
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Liveagent
Mijn portfolio
Veelgestelde vragen
What type of businesses do you support?
We work with eCommerce stores, SaaS platforms, agencies, startups, and online services. If your business receives customer inquiries, we can handle them.
Do you provide real human support?
Yes. All communication is handled personally with clear, natural, and professional responses. No bots and no automated copy paste replies.
What channels can you manage?
Live chat, email support, and ticket systems. If you use a helpdesk or CRM, we can adapt to your workflow. Discord, telegram and all social media platforms.
Do you handle refunds and complaints?
Yes. We professionally manage customer concerns, complaints, and basic refund requests based on your policies.
Will you learn our product or service?
Yes. We take time to understand your business, services and common customer questions to provide accurate support.
What is the knowledge base you mentioned?
We help structure common questions, answers, and processes into a simple knowledge base. This improves consistency and response speed.
Do you offer a trial?
Yes. The Trial Week package allows you to test quality, communication style, and workflow before committing long term.
