
Kenny Efe
AI Automation and Software Development Expert
Skills

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Werkervaring
AI Trainer/QA
Mindrift • Freelance
Jan 2026 - Present • 9 mos
Participated in a domain expert project focused on challenging advanced AI models, completing 29 approved submissions and receiving commendation for being the highestperforming contributor.- Evaluated search engine results in pairwise comparisons to identify the more relevant option and support improvements to search algorithms and recommendation systems.- Reviewed products on e-commerce platforms to verify their accuracy and correct categorisation.- Annotated images and videos, assessing content quality and naturalness.
Gohighlevel CRM Specialist and Automation Expert
Upwork • Freelance
Jan 2026 - Present • 9 mos
Built backend automation and CRM systems around GoHighLevel (GHL), using Make.com, n8n, Zapier, and OpenAI to connect lead capture, follow-up, and customer communication into automated pipelines for small businesses and agencies. Key Achievements & Responsibilities: Lead Capture & Follow-up Systems: Built automated pipelines that capture leads from website forms into GHL, create or update contacts and opportunities, and trigger instant email and SMS follow-ups. AI Agents & Qualification: Connected OpenAI to GHL through webhooks to build AI chat agents that answer customer questions, qualify leads, and push clean summaries into contact notes. Pipeline & Workflow Automation: Designed multi-step workflows in Make.com and n8n that automate GHL opportunity pipelines, appointment booking, reminders, and reporting. API & Webhook Integrations: Integrated GHL with external apps, databases, Airtable, and Google Sheets so data flows between systems without manual entry. Reliable Systems: Added error handling, retries, and alerts so automations keep running when an API fails or a record is duplicated. Fintech Automation: Automated loan payouts and ACH debits for a loan agency, connecting the client’s website to their bank so the process runs without manual steps.
Lecturer assistant
University of Lagos • Fulltime
Oct 2022 - Apr 2025 • 2 yrs 6 mos
Tutored students in English courses, including pragmatics, semantics, and grammar. Guided students through their research writing, offering support and feedback throughout the process. Graded students' work and assessed their performance through tests and other assessments. Represented the institution at seminars and academic gatherings.