Kiran Malik

Senior Billing Executive

PMTAC Private Limited • Fulltime

Feb 2025 - Apr 2026 • 1 yr 2 mos

Managed the complete RCM cycle for U.S. healthcare providers specializing in Primary Care, Urgent Care, Skilled Nursing Facility (SNF), and Workers' Compensation billing. • Performed insurance eligibility and benefits verification, prior authorizations, charge entry, electronic claim submission, payment posting, AR followup, denial management, appeals, and EOB/ERA reconciliation. • Prepared and analysed AR aging, collections, productivity, and denial reports to monitor performance and support revenue optimization. • Provided comprehensive administrative and office support to ensure smooth daily operations. • Managed patient and provider calendars, including appointment scheduling, cancellations, reminders, and coordination. • Maintained and updated accurate patient medical records while ensuring compliance with HIPAA guidelines. • Processed medication refill requests and coordinated with pharmacies and healthcare providers. • Conducted Verification of Benefits (VOB), confirmed insurance coverage, and communicated with insurance companies to resolve coveragerelated inquiries

Billing executive

Nobility MBS • Fulltime

Jun 2023 - Feb 2025 • 1 yr 8 mos

Managed the RCM cycle for U.S. healthcare providers specializing in Mental Health and Foot Care (Podiatry). • Performed insurance eligibility and benefits verification, benefits review, prior authorizations, charge entry, electronic claim submission, payment posting, AR follow-up, denial management, appeals, and EOB/ERA reconciliation. • Prepared AR aging, collections, denial, and productivity reports to support revenue cycle performance. • Collaborated with providers, insurance companies, and patients to resolve billing issues while maintaining HIPAA and payer-specific compliance.

Account manger operations

MTBC International • Fulltime

Jun 2018 - Dec 2020 • 2 yrs 6 mos

Managed patient demographic entry, insurance verification, charge entry, and billing data accuracy for U.S. medical practices. • Supported administrative workflows including appointment scheduling, cancellations, patient reminders, and calendar coordination. • Maintained and updated patient medical records in accordance with HIPAA requirements. • Processed medication refill requests and coordinated with pharmacies and healthcare providers as needed. • Conducted Verification of Benefits (VOB), communicated with insurance companies regarding coverage, and documented verification information accurately in the EMR. • Maintained organized tracking records and followed up on pending administrative and insurance-related tasks