
Kristen C
Leader Operations Growth Strategist Nonprofit Executive
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Founder & Business Operations Strategist
Beacons • Freelance
Jan 2026 - Present • 9 mos
Founder of Next Phase, focused on business operations, process improvement, SOP development, workflow clarity, and practical strategy for small businesses, founders, nonprofits, and growing teams. I help turn scattered ideas and unclear processes into practical next steps, documented workflows, action plans, and systems people can actually use. My work includes operations reviews, SOP development, process mapping, workflow improvement, project organization, change management, business development, stakeholder coordination, and 30/60/90-day action planning. I bring approximately 20 years of experience across operations, leadership, strategy, nonprofit management, business development, community building, stakeholder management, contract management, and process improvement. My approach is practical and implementation-focused: simplify what matters, clarify ownership, identify the next logical move, and build systems that fit the business instead of forcing a one-size-fits-all model.