
Kabiru A.
AI Agents, Automation and Internal Tools
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Portfolio
Werkervaring
Global Consultant- Service Operations & Automation
Ericsson • Fulltime
Jun 2012 - Jun 2023 • 11 yrs
1. Chief AI Officer | Curacel (YC W22) | Jan 2026 to Jun 2026 Led the company's AI-first operating model with the CEO. Deployed 7 AI agents (one per team, on Slack), 20+ workflow automations, and internal AI products across HR, sales, customer success, product and operations. Cut software costs ~40% and AI operating costs ~70%. Drove adoption with a 30-day enablement plan, workshops, and competency assessments. Led 3 AI engineers. 2. Principal Consultant and AI Builder | Vaigence | Jan 2026 to Present My independent AI and technology consulting practice. Engagements include a 90-day IT stabilisation for a Lagos specialist hospital and delivery of payment gateway plugins for two banking clients. 3. Head, IT and Service Delivery | Helium Health (YC S17) | Jul 2023 to Jan 2026 Led IT, support and PMO for a healthtech serving 300+ healthcare organisations, 10,000+ users and 1M+ patient records. Managed a 22-person team, 20+ vendors and a $300K budget. Cut major deployment timelines ~60%. Data Protection Officer for NDPR and ISO 27001. 4. Service Operations and Automation Consultant | Ericsson, Nigeria and Global | Jun 2012 to Jun 2023 Engineer to global consultant over 11 years. Product owner for automation tools that delivered $2M+ in savings across five global telecom accounts. Named MVP of the global Service Delivery Evolution Program.