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Nederlands
$
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Latassia Miller
@lattymiller13
Graphic Design, Data Entry, Research
Jamaica
Engels
Over mij
Hello, I am Samantha Miller.
As a results-driven Customer Service Representative with over 5 years of experience in the BPO sector, I bring a strong passion for delivering exceptional customer experiences. My expertise spans Customer Service, Inbound/Outbound operations, Data Entry, team mentoring, Graphic Design, and Appointment Setting. Committed to professional growth, I stay updated on industry trends and best practices. Currently pursuing an Associate Degree in Business Administration, I am eager to connect with professionals who share my enthusiasm for customer service excellence.
Skills
Latassia Miller
US$ 10/uur
offline •
Bekijk mijn diensten
Visitekaartjes en kantoorartikelen
I will create a business cards for you
Menu-ontwerp
I will create attractive food menus
Wil je op uurbasis werken?
Vertel Latassia Miller wat je nodig hebt.
US$ 10
/
uurWerkervaring
Customer Service Representative
Sagility • Fulltime
Apr 2024 - Present • 2 yrs 1 mo
Provided accurate information and guidance to customers via , Email, or Voice. Premier Consultant Resolved an average of 50+ customer inquiries per day with a 95% resolution rate, achieving a90% customer satisfaction score. Reduced response time by 20% through streamlined processes.
Customer Service Representative
Ibex Grand • Fulltime
Jan 2022 - Oct 2023 • 1 yr 9 mos
Provided accurate information and guidance to customers via, Email, or Voice. Premier Consultant Resolved an average of 50+ customer inquiries per day with a 95% resolution rate, achieving a90% customer satisfaction score. Reduced response time by 20% through streamlined processes. Mentor
42 Reviews
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Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
1-5 van 42 reviews
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Very Easy to work with. Very Creative, Pays Attention to details and is very innovative. A true professional in her craft.
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Super service and attention to detail, what a lifesaver!
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This Seller is a Great Practical thinker who is very resourceful .
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Worked efficiently and effectively to complete my calling needs! Was responsive and respectful all the way through and provided a spreadsheet for calls she made with details on what happened during the call. 5/5
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