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Luis D Jesus P.

@lc_djesuspx

Multilingual Customer Support Specialist for Travel Hospitality PT ES EN

Spanje
Portugees, Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I help businesses provide professional and empathetic multilingual customer support (Portuguese, Spanish and English). With 9+ years of experience in international hospitality and reservations, I understand how important fast response times, clarity and customer satisfaction are. I can support your business with: • Email & chat customer support • Reservation management • Administrative assistance • Follow-ups & client communication • Translation PT–ES–EN Let’s improve your customer experience together.... Lees meer

Skills

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Luis D Jesus P.
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Bekijk mijn diensten

Berichten sturen en e-mailen
I will manage hotel guest support and reservations pt es en
Klantenservice
I will manage hotel reservations and booking support in pt es en

Portfolio

Werkervaring

Reservations Agent and Customer Support Specialist

Meliá Hotels International • Fulltime

Jun 2016 - Present10 yrs 1 mo

Managed international reservations and provided multilingual customer support in Portuguese, Spanish and English. Handled email and phone communication with clients from different markets, ensuring fast response times and high customer satisfaction. Resolved booking issues, modifications and complaints with professionalism and empathy. Worked with CRM and internal reservation systems while maintaining structured administrative follow-ups.