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leo_fajardo

Leo F.

@leo_fajardo

Technical Support Specialist

Honduras
Spaans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Technical Support Specialist with more than five years of experience providing face-to-face and remote support to over 150 users. I specialize in Linux server configuration for POS systems, hardware and software troubleshooting, and network support. I am currently studying Systems Engineering and possess intermediate knowledge in infrastructure, web development, and virtualization.... Lees meer

Skills

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leo_fajardo
Leo F.
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide professional remote IT support for windows pcs
VanafUS$ 20 / projectMeer informatie
Websites op maat
I will create a modern responsive HTML CSS javascript website
VanafUS$ 80 / projectMeer informatie

Werkervaring

Sherwin-Williams

IT Support Specialist

Sherwin-Williams • Fulltime

May 2021 - Present • 5 yrs 3 mos

• provide face-to-face and remote technical support to more than 150 users distributed in 22 branches. • install, configure, and maintain Linux servers used by the POS system. • diagnose and solve hardware, software, printers, networks and peripherals incidents. • install, configure, and perform preventative and corrective maintenance on desktops and laptops. • set up equipment, access and tools for new collaborators during the onboarding process. • Escalated complex incidents to regional teams to ensure operational continuity.