Liaqat S

E-commerce Virtual Assistant

Freelancing Career • Fulltime

Feb 2023 - Mar 2026 • 3 yrs 1 mo

Worked as a dedicated E-commerce Virtual Assistant managing multiple online marketplaces including Amazon, eBay, Etsy, AliExpress, Temu, and SHEIN. Gained hands-on experience in product research, listing optimization, order processing, and customer support across diverse platforms. Key Responsibilities & Achievements: Conducted in-depth product research to identify trending and high-demand items for dropshipping and wholesale models Created and optimized product listings with SEO-focused titles, descriptions, and keywords to improve visibility and sales Managed end-to-end order fulfillment process, including supplier sourcing, order placement, and shipment tracking Handled customer service by responding to inquiries, resolving issues, processing returns/refunds, and maintaining high customer satisfaction Monitored competitor pricing and adjusted strategies to stay competitive in the market Worked with platforms like AliExpress, Temu, and SHEIN for sourcing reliable suppliers and ensuring timely delivery Maintained store performance metrics in line with marketplace policies and standards Assisted in store setup, product uploads, and inventory management across multiple platforms Ensured accurate product information, images, and variations for better user experience Developed strong skills in multi-platform store management, communication, and problem-solving while consistently contributing to business growth and operational efficiency.