Son Nguyen

Fractional CTO & AI Product Builder

Independent • ZZP

May 2006 - Present • 20 yrs 5 mos

I help founders and established companies turn unclear business problems into practical software and AI-powered products. Unlike a developer who waits for detailed requirements, I start with the business objective. I map processes, identify constraints, define the product roadmap, decide what should be built first—and what should not be built—then lead or implement the solution. Across 15+ years, I have designed and delivered systems ranging from departmental applications to enterprise ERP-style platforms used by internal teams, external partners, and thousands of users. My experience includes CRM, sales and transaction management, contracts, approvals, budgeting, management accounting, commissions, HR workflows, reporting, partner portals, mobile applications, and AI-enabled automation. I combine product strategy, software architecture, hands-on full-stack development, AI implementation, and project leadership. This allows me to take a project from a vague idea through discovery, planning, development, deployment, and continuous improvement. On Fiverr, I help businesses plan and build custom AI web applications, internal operations platforms, SaaS and MVP products, workflow automation, and scalable business software.