
Lucas Buso
Business Systems, SOP Specialist AI and Operations
Skills

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Werkervaring
Operations & Process Manager
Grupo Bubbles Laundry • Fulltime
Jul 2021 - Present • 4 yrs 10 mos
I manage operations and process optimization for an industrial and self-service laundry business, focusing on efficiency, workflow organization, and system documentation. I design and document Standard Operating Procedures (SOPs), optimize daily workflows, and implement practical AI tools to improve decision-making and reduce manual work. My work includes process mapping, task standardization, operational efficiency improvements, and implementation of structured systems that allow the business to scale with consistency. This hands-on experience allows me to understand real business challenges and transform messy operations into clear, professional systems that teams can follow.