Lucrecia D

Back Office & Operations Support Specialist

Independent Consultant • Freelance

Aug 2022 - Present • 3 yrs 9 mos

I support small businesses and entrepreneurs in organizing and optimizing their back-office operations. My focus is helping business owners bring clarity to their administrative and financial processes, so they can delegate routine tasks and focus on growth. I have experience managing invoicing cycles, payment tracking, reconciliations, reporting, and workflow organization. I also help structure internal processes, improve documentation, and create simple systems that make daily operations smoother. With a background in corporate financial operations and freelance consulting, I combine structure with flexibility — adapting to each business needs while maintaining clear organization and accountability. I work remotely, across different time zones, ensuring reliable communication and efficient execution. I believe strong back-office systems create space for real business growth

Bill to Cash Financial Analyst

Accenture • ZZP

Jul 2022 - Present • 3 yrs 10 mos

Worked within a global corporate environment managing complex financial and operational processes for international accounts. Main responsibilities included: • End-to-end Bill-to-Cash cycle management • Accounts receivable control and payment reconciliation • Monthly and annual closing support with accurate reporting • Revenue tracking, forecasting and margin analysis • SLA monitoring and compliance tracking • Coordination between finance, legal and operational teams This experience strengthened my ability to manage structured financial processes, maintain high accuracy standards, and ensure operational clarity in fast-paced environments.

Project Controller – Operational & Budget Support

Retail External Services • Freelance

Feb 2020 - Jun 2022 • 2 yrs 4 mos

Supported international projects by overseeing budget tracking, cost control, and operational coordination. Key contributions included: • Monitoring project budgets and financial performance • Tracking payments, costs and profitability • Preparing progress and performance reports • Coordinating multidisciplinary teams to ensure deadlines and deliverables • Improving internal planning and communication workflows This role strengthened my ability to maintain structure across multiple moving parts while ensuring financial visibility and operational efficiency.