
Lukas Comer
Troubleshooting, IT Support, and Network Specialist
Skills

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Werkervaring
Technical Support Technician
EssilorLuxottica • Fulltime
Jan 2024 - Present • 2 yrs 6 mos
I'm a Technical Support Specialist with 5+ years of overall tech experience, including 2+ years working professionally as a Level 1 Store Systems Support technician at Luxottica, one of the world's largest eyewear companies, supporting retail locations across US & Canada My day-to-day comes down to two things — replacing hardware when it's dead, and remotely troubleshooting everything else. Networks, telecom, software, POS systems, Account issues — if it's broken, I diagnose it fast and get it fixed. Here's what I can help you with: Remote troubleshooting for network and connectivity issues Telecom support and configuration Software diagnostics and fixes Hardware troubleshooting and replacement guidance Retail POS system support