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luker30

Lucas D

@luker30

IT Support Analyst

Brazilië
Portugees, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am an IT Support Analyst with experience in corporate systems, Windows environments, and Oracle databases. I specialize in data analysis and Business Intelligence using Power BI, SQL, and Python to support decision-making. I also develop system integrations using REST APIs and Laravel, focusing on technical efficiency and organizational growth.... Lees meer

Skills

l
luker30
Lucas D
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide remote it support, troubleshooting, and system administration
Websites op maat
I will transform your excel spreadsheet into a custom web application

Werkervaring

Aviva

Aviva

Fulltime • 1 yr 3 mos

Service Desk Assistant

Mar 2021 - May 20221 yr 2 mos

Provided technical support and service desk assistance within the hospitality and tourism sector. Focused on resolving user requests, maintaining hardware and software infrastructure, and ensuring the operational efficiency of IT services for the organization's staff and guests.

IT Intern

Dec 2020 - Jan 20211 mo

Participated in an internship program focused on Information Technology operations. Assisted the technical team with routine maintenance, user support, and learning the foundational processes of corporate IT infrastructure and service management.