
Luz Murillo
Skills

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Portfolio
Werkervaring
No-Code Automation Specialist & Operations Consultant
GERLEINCO • Freelance
Oct 2025 - Jul 2026 • 9 mos
Workflow Automation: Design and implement automated business processes using Make, connecting CRMs, databases, and communication tools to eliminate manual data entry. Custom Portal Development: Build tailored client and internal portals using Softr and Airtable, providing businesses with centralized hubs for project tracking, document management, and status updates. Process Optimization: Audit existing operational bottlenecks in SMEs (especially in B2B services and logistics) and deploy No-Code solutions that reduce administrative time and minimize human error. Database Management: Structure scalable and relational databases in Airtable to replace fragmented Excel spreadsheets, improving cross-team collaboration and data integrity.
Logistics & Operations Analyst
Kuehne+Nagel • Fulltime
Jan 2022 - Jul 2025 • 3 yrs 6 mos
Data Management & Reporting: Tracked and managed international cargo movements, utilizing advanced Excel functions (pivot tables, dynamic formulas) to analyze operational data and generate performance reports. Process Coordination: Managed end-to-end freight forwarding and transit customs documentation, interacting with specialized platforms (MUISCA, SIE, GOL, MarineTraffic) to ensure regulatory compliance and timely deliveries. Cross-Functional Communication: Acted as the primary liaison between B2B clients, customs authorities, and internal teams, resolving operational delays and maintaining high customer satisfaction. Operational Efficiency: Identified inefficiencies in administrative routing and documentation flow, contributing to smoother supply chain operations and reduced processing times.