Abubakar

Wayfair Account Manager

Dec 2020 - Jan 2022 • 1 yr 1 mo

Account & Catalog Management Managed Wayfair seller account and ensured smooth daily operations Created and optimized product listings (titles, descriptions, attributes, images) Fixed listing errors, duplicates, and unpurchasable SKUs Maintained catalog accuracy including variations, DSQ, and product attributes Product Launch & Merchandising Launched new SKUs and ensured products were live and purchasable Managed pricing, promotions, and merchandising strategies Optimized product visibility and conversion through listing improvements Inventory & Supply Chain Monitored stock levels and updated inventory feeds Performance & Growth Analyzed account performance metrics (sales, conversion, margin) Implemented strategies to improve revenue and listing performance Identified growth opportunities and marketplace trends Issue Resolution & Communication Opened and managed support tickets with Wayfair Vendor Support Escalated catalog, pricing, and fulfillment issues to account reps Communicated with internal teams for data corrections and updates Data & Reporting Maintained spreadsheets for catalog fixes and performance tracking Provided regular account updates and progress reports Conducted SKU-level analysis to identify listing and sales issues

Amazon Product Manager

May 2021 - Dec 2021 • 7 mos

Products Listing Management Managed Amazon Seller Central account and daily operations Created and optimized product listings (titles, bullets, descriptions, backend keywords) Fixed listing errors, suppressions, and stranded inventory issues Advertising & Growth Managed PPC campaigns and optimized ACOS/ROAS Conducted keyword research and competitor analysis Implemented strategies to improve ranking, traffic, and conversion Inventory & Pricing Monitored inventory and planned replenishment to prevent stockouts Managed pricing strategy, deals, and promotions Coordinated with suppliers and logistics for stock availability Performance & Analytics Analyzed sales, conversion rate, and advertising performance Identified profitable SKUs and scaling opportunities Generated reports and tracked KPIs for account growth Content & Conversion Optimization Improved product images and A+ content Enhanced listing content to increase conversion rate and visibility Issue Resolution & Account Health Handled account health alerts and policy compliance Opened support cases and resolved catalog and operational issues