Nhi Nguyen

Account Executive

tcc • Fulltime

Mar 2025 - Mar 2026 • 1 yr

• Strategic Planning: Led the end-to-end planning process, from analyzing client briefs and market research to developing strategic proposals, managing budget allocation, and executing service quotations. • Portfolio Management: Successfully managed a portfolio of over 10 accounts across diverse sectors including Banking, E-mobility, Healthcare, and Telecommunications, with budgets ranging from 100 million to 1 billion VND. • Omnichannel Execution: Directly spearheaded integrated campaigns across Offline (events) and Online channels (Social Media, Content Production, Paid Ads, KOL & PR Management). • Performance Analysis: Systematized post-campaign data to analyze results and extract actionable insights, forming the basis for subsequent strategic recommendations. • Client Relationship Management: Cultivated sustainable client partnerships, contributing to high retention rates and driving revenue growth. Key Achievements: • Awarded "Employee of the Year 2025" based on contract value and actual revenue generation. • Consistently maintained an individual KPI achievement rate of 92%, playing a pivotal role in the team being recognized as an "Excellent Account Team." • Successfully planned and executed 10+ projects across multiple industries, achieving a project renewal rate of over 90%.

Sale Associate

Redbubble • Fulltime

Jul 2023 - Oct 2024 • 1 yr 3 mos

• Standardized Sales Process: Executed standardized sales procedures for Vietnamese art products, stationery, and creative gifts. • Brand Storytelling: Provided in-depth consultation on brand narratives and artistic values for various collections (Apparel, Tote bags, Home decor), enhancing customer satisfaction and loyalty. • Inventory Management: Responsible for the accuracy of hundreds of SKUs, ensuring comprehensive inventory protection within the store. • Operational Excellence: Proposed and implemented operational improvements to drive growth and efficiency for the creative retail sector. Key Achievements: • Contributed to an 11.7% increase in store revenue; successfully managed one of the top three highest-performing stores in the entire company system.