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Over mij
I'm a business process and operations analysis helping sales, operations, and service teams reduce manual work and improve efficiency. I map current processes in BPMN, identify bottlenecks and gaps, standardize workflows, and automate the right steps using Make.com, Power Automate, and other tools. With a business analysis background, I focus on clear requirements and practical outcomes. Depending on scope, you may receive a process map, SOP, automated workflow, and walkthrough. Send me your process and tools, and I'll help simplify and automate it.... Lees meer