
Maira Iftikhar
Virtual Assistant ,Customer Support, Airbnb Expert
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Customer Support Specialist & Virtual Assistant
Propertycare
Jul 2022 - Jul 2026 • 4 yrs
Managed end-to-end guest communication for short-term rental properties, handling reservations, check-ins, check-outs, and customer support via email and chat. Coordinated with property owners and maintenance teams to resolve issues promptly, maintain booking accuracy, and ensure a smooth guest experience while supporting daily administrative operations. Key Achievements: Maintained fast, professional communication with guests and clients. Managed reservations, calendar updates, and booking modifications. Resolved guest concerns efficiently to ensure positive experiences. Coordinated with maintenance teams to address property issues promptly. Supported multiple properties while maintaining organized records and operational accuracy.