Muhammad Zain

@malikzain316

Shopify VA, Product Listing, Order Fulfillment and Customer Support

Pakistan
Engels, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
Your Shopify store isn't losing sales because of one big mistake. It's the small daily issues like poor SEO, incorrect product data, slow fulfillment, inventory errors, and unanswered customer messages. I help fix them. With 5+ years of Shopify experience and 3 years managing Shopify Plus operations, I've handled 250+ daily orders with 100% on time fulfillment. I help brands improve store operations, product listings, fulfillment, inventory, and customer support to increase efficiency and customer satisfaction.... Lees meer

Skills

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malikzain316
Muhammad Zain
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

E-commerce winkelmanagement
I will do shopify product listing
VanafUS$ 5 / projectMeer informatie
E-commerce winkelmanagement
I will be your shopify store manager
VanafUS$ 5 / projectMeer informatie

Portfolio

Werkervaring

Shopify

Customer Support &Live chat support for a Skincare Brand on Gorgias

Shopify • Freelance

Jul 2024 - Jan 2026 • 1 yr 6 mos

I worked in customer support and order management using Gorgias for a store based in one country, assisting customers in a single language. My responsibilities included responding to customer inquiries, resolving order related issues, providing shipping updates, and monitoring orders to ensure they were fulfilled on time. I also handled delayed orders carefully to maintain customer satisfaction. I successfully managed these responsibilities for more than 9 months while providing professional and efficient customer support.

Dropified

Dropshipping Product research

Dropified • Freelance

Apr 2022 - May 2024 • 2 yrs 1 mo

✅ Client Requirement: Find a product with 60+ ads on FB and high sales Identify 3 related product ads on FB Find 3 competitors selling the same product ✅ Approach & Tools Used: Ad Library to find trending products PPSpy to analyze sales and selling time Ad page insights for ad start time Google search to identify competitors ✅ Outcome: Completed this challenging project. Excited to take on similar projects with even more precision and efficiency!