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marco_de_waard

Marco dw

@marco_de_waard

IT Support Lead, Process Automation and Operations

Nederland
Nederlands, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi, I'm Marco and I'm new here :) With a few years of IT Support/management experience, I'd like to use my skills for new projects to support in General IT (Tickets), Business process automation (BPA), and operations. I'd like to help small businesses and entrepreneurs optimize their daily workflows. Whether you need help setting up Google Workspace or Microsoft 365, automating repetitive tasks, minor querying data with SQL, or structuring your processes, I offer reliable, structured, and practical solutions. My goal is to handle your technical hassle so you can focus on growing your business... Lees meer

Skills

m
marco_de_waard
Marco dw
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will do google workspace, microsoft 365, and general IT support
VanafUS$ 15 / projectMeer informatie
Technische ondersteuning
I will be your dedicated remote IT support and helpdesk specialist
VanafUS$ 20 / projectMeer informatie

Werkervaring

Smollan

IT Support teamlead

Smollan • Fulltime

Aug 2023 - Present • 3 yrs 1 mo

Started here as my first IT job, after a 3 month schooling program at Startel, and quickly worked my way up to IT Team Lead through efficient handling and leadership skills (which I picked up from my former job as a Chef). Daily focused on learning and optimizing the service desk through various process implementations and workflow improvements.