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markbernardin

Mark B

@markbernardin

Senior Enterprise Customer Success Manager

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a Senior Enterprise CSM and cybersecurity SME with 11+ years of experience specializing in at-risk account recovery. I execute a structured system to diagnose root-cause risk and rebuild executive alignment, consistently delivering 115%+ NRR on portfolios up to $8.5M. As a published author of six books on Customer Success, I bridge the gap between technical SOC operations and C-suite business objectives.... Lees meer

Skills

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markbernardin
Mark B
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Cv opstellen
I will write your customer success resume and job search plan
Sollicitatievoorbereiding
I will conduct a mock customer success manager interview

Portfolio