Mary Ann P

Service Officer

BDO Network Bank • Fulltime

May 2019 - Dec 2024 • 5 yrs 7 mos

• Supervises the over-all cash and marketing operations of the branch by promoting continuous enhancement of quality service, customer handling, accurate processing and operational efficiency. • Supervises the efficient cash servicing to clients and cash transfers to other branches/banks, acceptable accuracy level on cash and sufficient management of cash requirements. • Ensures secured and continued availability of ATM operations to meet customer needs. • Assumes accounting responsibility on vouching of transactions for branches without Accounting Assistants. • Ensures that all transactions are correctly, completely and timely recorded in the Core Banking System. • Prepare monthly reports including bank reconciliation. • Ensures adherence to prescribes bank policies and procedures, internal control, external regulatory requirements and compliance to service standards of branch personnel under his supervision. • Handles the section's personnel requirements, promotes branch personnel improvement/advancement and harmonious work relationship. • Assists in achieving branch financial targets. • Sees to it that all policies, guidelines, rules, regulations and operational procedures are strictly complied with at the branch level. • Acts as alternate Consumer Assistance Officer (CAO). Performs other duties that may be assigned from time to time.

Service Officer

City Savings Bank • Fulltime

Jan 2018 - Feb 2019 • 1 yr 1 mo

• Ensures that all transactions are correctly, completely and timely recorded in the Core Banking System. • Files and maintains Accounting and Tax records of the Branch such as proofsheets, subsidiary ledgers and general ledgers, business tax records and BIR returns. • Check correctness of data being typed/encoded in every loan document. • Conducts unannounced physical count of Teller’s cash, Cash-in-Vault (CIV) at least twice a month to check if actual cash tallies with records. • Report to Management any incidents that may affect the effectiveness of operations. • Prepare monthly reports including bank reconciliation. • Sees to it that all policies, guidelines, rules, regulations and operational procedures are strictly complied with at the branch level. • Participate in deliberation of loan accounts for approval and endorsement to higher approving authorities. • Utilize loan management and billing systems.

Branch Accountant

Philippine Resources Savings Banking Corporation • Fulltime

May 2005 - Dec 2017 • 12 yrs 7 mos

• Record and monitor all financial transactions conducted at the branch. • Perform daily bank reconciliations and ensure all deposits and withdrawals are properly documented. • Maintain general ledger and subsidiary ledgers. • Maintain up-to-date records of inventory and fixed assets. • Prepare and ensure timely submission of financial data and reports (daily, weekly, monthly). • Submit reports to head office and flag any financial issues or irregularities. • Ensure all branch financial practices comply with company policies and government regulations. • Facilitate internal and external audits by providing necessary documents and explanations. • Implement recommendations from audit findings. • Participate in deliberation of loan accounts for approval and endorsement to higher approving authorities. • Utilize loan management and billing systems. • Manage billing, collections, and follow-up with clients for payments.