m
mashotoatlegang

mashoto

@mashotoatlegang

Miss Mashoto

Zuid-Afrika
Engels, Afrikaans, Tswana
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a reliable Virtual Assistant and Customer Support Specialist with experience in chat moderation, email handling, and administrative tasks. I help businesses stay organized, respond to customers quickly, and maintain smooth daily operations. I am detail-oriented, professional, and committed to delivering high-quality support. Services include: . Email and chat support . Ticket handling . Complaint resolution . CRM tools ( Zendesk, Slack, Zoom, etc) . Customer follow-ups I focus on clear communication and excellent service delivery.... Lees meer

Skills

m
mashotoatlegang
mashoto
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Algemene assistentie
I will provide reliable virtual assistant and customer service support
VanafUS$ 20 / projectMeer informatie
Relatieadvies
I will life coaching and help you build clarity and confidence
VanafUS$ 15 / projectMeer informatie

Werkervaring

Minute_Maid

Customer Support

Minute Maid • Freelance

Jan 2022 - Apr 2023 • 1 yr 3 mos

. Managed customer inquiries and complaints via chat, email, and calls . Provided product and order support to ensure smooth customer experience . Updated and maintained customer records in CRM systems . Collaborated with internal teams to resolve escalated issues . Supported sales and order processing where needed . Ensured timely response and resolution of customer issues