Mayah
Customer Support Specialist, Email Chat and WhatsApp Support

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Customer Support Trainee
Udemy – Customer Support Training • Freelance
Jan 2026 - Mar 2026 • 2 mos
Experience 1 : Udemy Title : Customer Support Trainee. Company Name : Udemy – Customer Support Training. Duration : 2026. Employment Type : Traning Description : Completed a professional training on customer support. Learned how to manage emails, live chat, and WhatsApp messages. Developed skills in problem-solving, communication, and customer satisfaction. Ready to provide freelance customer support services for businesses worldwide. Experience 2 : Proximus Belgium Title : Customer Support Representative. Company Name : Proximus Belgium. Employment Type : Full Time. Duration : 2017 - 2020. Skills : Customer Support, Call Center, Conflict Resolution, Sales, Customer Case Management, Communication. Industry : Telecommunications. Description : Provided customer support in a call center environment. Handled customer complaints and resolved conflicts professionally. Sold Proximus products and services to clients. Created and managed customer cases accurately. Ensured high customer satisfaction through effective communication and problem-solving. Now ready to provide professional freelance customer support services worldwide.