Matilda Espere

general virtual assistant - betterhappy

Consulting • Freelance

Feb 2024 - Mar 2026 • 2 yrs 1 mo

Provided comprehensive administrative support including managing calendars, scheduling appointments, and coordinating meetings across multiple time zones, while handling professional email communication, client follow-ups, and customer inquiries. Maintained organized digital records, spreadsheets, and confidential company files, conducted online research, prepared reports, and supported data management tasks. Assisted with social media scheduling, content updates, and audience engagement, helped coordinate projects, and ensured deadlines were consistently met, all while demonstrating strong communication, reliability, and attention to detail in a remote work environment.

Real estate Virtual Assistant - Six Eleven (BPO)

Business • Fulltime

May 2023 - Sep 2023 • 4 mos

Worked as a Real Estate Virtual Assistant supporting lead generation, client communication, and administrative workflows for property-based businesses. My role focused on helping agents and teams stay organized, responsive, and consistent in their outreach efforts. Key responsibilities included: • Conducting lead generation and initial outreach to potential buyers and sellers • Managing CRM systems to track leads, follow-ups, and client interactions • Assisting with appointment setting and calendar coordination • Supporting social media tasks to maintain consistent online presence • Handling administrative tasks to streamline daily operations Through this role, I developed strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. This experience strengthened my foundation in outreach, client engagement, and workflow support — which I now apply to help businesses attract and convert more clients.