m
mdamaanuddin

Amaan M

@mdamaanuddin

IT Service Desk Executive

Verenigde Arabische Emiraten
Engels, Hindi, Urdu, Telugu
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a dedicated IT Service Desk professional with over 10 years of experience, specializing in Level 1 support. I have extensive expertise in troubleshooting Windows systems, Microsoft 365, and network-related issues. I am skilled in using remote tools like AnyDesk and TeamViewer to ensure fast issue resolution and high customer satisfaction.... Lees meer

Skills

m
mdamaanuddin
Amaan M
offline • 

Bekijk mijn diensten

Technische ondersteuning
I will provide professional IT support and technical assistance
VanafUS$ 20 / projectMeer informatie

Werkervaring

InformaSecure

IT SUPPORT

InformaSecure • Freelance

Dec 2015 - Present • 10 yrs 5 mos

Successfully provided IT support to multiple business clients across UAE. Resolved a high volume of remote support tickets with strong customer satisfaction. Reduced downtime by quickly identifying and resolving recurring technical issues. Built strong client relationships through professional communication and fast issue resolution. Improved support efficiency by documenting common troubleshooting procedures. Recognized for reliable remote troubleshooting and quick response to critical issues. Supported smooth IT operations for office users, retail businesses, and small companies. Consistently maintained professional service standards and timely support delivery.