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Fiverr Pro
Nederlands
$
USD
I will build an ai customer support agent with rag
Mohammed Ali El
Over deze dienst
Need more than a basic chatbot?
I will build a custom AI customer support agent that can answer questions using your business knowledge, retrieve customer or order data, call APIs, perform support workflows, and escalate conversations to a human agent when needed.
Your AI support system can include:
RAG knowledge base for accurate, grounded answers
Customer and order lookup
AI tool calling and automated actions
CRM and database integration
Refund and support workflows
Lead capture and qualification
Conversation memory
Human handoff and escalation
User authentication
Multi-language support
Customer and staff interfaces
I work with technologies such as OpenAI, LangGraph, LangChain, FastAPI, PostgreSQL, pgvector, Redis, Next.js, React and Docker.
Every solution is customized to your business, workflows and existing systems.
Please message me before ordering if your project requires CRM, e-commerce, API or other custom integrations.
Maak kennis met Mohammed Ali El
Mohammed Ali El
AI Engineer, RAG and AI Agents, Python, FastAPI and LLM
- Afkomstig uitMarokko
- Lid sindssep 2026
- Gem. reactietijd1 uur
Talen
Arabisch, Engels, Frans
🤖 AI Engineer specializing in RAG systems, AI agents, LLM apps, and AI integrations. I build reliable AI solutions that connect with 📄 documents, 🗄️ databases, 🔗 APIs, CRMs, and business tools.
I can build 💬 RAG chatbots, document Q&A, customer-support agents, SQL agents, AI automations, and 🎙️ voice agents.
🛠️ Tech: Python, FastAPI, PostgreSQL, pgvector, LangChain, LangGraph, OpenAI API, Docker, Redis, Next.js.
🎯 I focus on accurate retrieval, secure tool calling, testing, guardrails, and production-ready deployment.
Mijn portfolio
Veelgestelde vragen
What is the difference between an AI chatbot and an AI customer support agent?
A basic chatbot mainly answers questions. An AI support agent can also use RAG, APIs and business tools to retrieve information, perform workflows, access customer or order data, and escalate conversations to a human when necessary.
Can the AI agent answer using my own business documents and knowledge?
Yes. I can build a RAG knowledge base using your FAQs, policies, product information, documentation and other approved business content so the agent can provide grounded answers based on your data.
Can you integrate the agent with my CRM, e-commerce store or API?
Yes. I can integrate the agent with CRMs, databases, e-commerce platforms and custom APIs when suitable access is available. Please contact me before ordering if your project requires custom integrations.
Can the AI agent check customer orders or account information?
Yes. If your system provides an API or database access, the agent can retrieve authorized customer, order or account information and use it during support conversations.
Can the AI hand the conversation over to a human support agent?
Yes. Human handoff can be implemented so difficult or sensitive conversations are escalated while preserving the relevant conversation context for your support team.
