Mel
Strategic Operations Partner for Busy Startup Founders
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Portfolio
Werkervaring
18+ Years Experience in Operations Management
Freelancing Career • Fulltime
Nov 2008 - Present • 17 yrs 8 mos
Growth is the goal, until it arrives and the operational infrastructure underneath it starts to crack. Delivery slips, margins erode, team friction builds, and the founder ends up in the middle of every problem because there's no senior operational layer to absorb it. I've been that operational layer for almost two decades. Across executive production, programme direction, and director-level international agency operations, I've built and run the infrastructure that keeps complex, fast-moving agencies functional under pressure. I know where independent agencies break at every growth stage because I've been present at most of them. I work with independent agency founders as a fractional operational partner, bringing director-level thinking to your operations without the overhead of a full-time hire. Depending on what you need, that looks like a structured diagnostic, a specific build, or ongoing strategic ops leadership.