Mariam B

Transaction Coordinator

Elle Management Services • Parttime

Feb 2026 - Present • 5 mos

As the Transaction Coordinator for Elle Management Services, my role is to support daily operations by managing communication, transactions, leasing processes, and administrative coordination across real estate, property management, and salon suite operations. I serve as a central point of contact between: -Clients and prospects -Tenants and salon professionals -Staff and owners -Leads, applicants, and vendors

Airbnb Support / Guest Relations Specialist

Parke Properties • Parttime

May 2024 - Present • 2 yrs 2 mos

-Respond promptly and professionally to guest enquiries via Airbnb and other communication platforms -Manage reservations, modifications, and cancellations efficiently -Coordinate check-in and check-out processes, ensuring a seamless guest experience -Address guest concerns or issues in a timely and solution-focused manner -Liaise with housekeeping and maintenance teams to ensure properties are well-prepared -Monitor reviews and maintain high guest satisfaction ratings -Keep accurate records of guest interactions and bookings