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I will create a customer service KPI dashboard in excel
Muhammad Fajar
Over deze dienst
Are you struggling to track your Customer Service or Call Center team performance?
I will create a professional and easy-to-use KPI Dashboard in Microsoft Excel or Google Sheets to help you monitor your team's performance and identify KPI gaps.
Your dashboard can include:
- KPI Achievement
- Resolution Rate
- AHT (Average Handling Time)
- CSAT / Customer Satisfaction
- Productivity
- Online Time
- Resolved & Unresolved Cases
- Target vs Achievement
- KPI Gap Analysis
- Agent Performance
- Interactive charts and visual reports
- Automatic calculations and formulas
What you will receive:
- Professional and clean KPI dashboard
- Automated KPI calculations
- Raw data sheet for easy updates
- Agent-level performance monitoring
- Clear KPI status indicators
- Excel or Google Sheets format
I can customize the dashboard based on your company's KPI requirements, existing data, and reporting format.
You provide the raw data and KPI requirements I will turn them into a clear and professional KPI dashboard.
Please contact me before ordering if you have specific or complex KPI requirements.
Maak kennis met Muhammad Fajar
Muhammad Fajar
Supervisor Contact Center
- Afkomstig uitIndonesië
- Lid sindsokt 2026
- Gem. reactietijd1 uur
Talen
Engels, Indonesisch
Hi! I am a Data Analyst and Spreadsheet Specialist dedicated to turning messy raw data into powerful, clear, and automated visual dashboards.
With deep expertise in Microsoft Excel and Google Sheets, I specialize in building custom KPI trackers, fixing complex formula errors, and designing corporate-level reporting systems that save your business time and effort.
Whether you need automated formulas, dynamic charts, or deep data cleaning, I focus on delivering clean, highly accurate, and error-free results. Let’s collaborate to make your data work for your business goals!
Veelgestelde vragen
What do you need from me to create the KPI dashboard?
I need your raw data, KPI definitions or targets, and any specific requirements you want included in the dashboard. If you don't have a specific design, I can create a professional layout for you.
Can you create a dashboard based on my existing Excel file?
Yes. You can provide your existing Excel or spreadsheet data, and I can build the KPI dashboard based on your existing data structure.
Can you create a Customer Service or Call Center KPI dashboard?
Yes. I specialize in KPI dashboards for Customer Service and Call Center teams, including AHT, Resolution Rate, CSAT, Productivity, Online Time, and Agent Performance.
Can you customize the KPI calculations?
Yes. I can customize formulas and calculations based on your KPI definitions, targets, and business requirements.
Do you provide Google Sheets dashboards?
Yes. I can create KPI dashboards in Microsoft Excel or Google Sheets, depending on your requirements.
Can you create a dashboard for more than one team or department?
Yes. For multiple teams, departments, or more complex reporting requirements, please contact me first so I can provide a customized offer.
