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Senior Customer Support Engineer
Lipi Data Systems Ltd • Fulltime
Mar 2016 - Apr 2019 • 3 yrs 1 mo
Managed high-speed dot matrix and line printers, Panini cheque scanners, passbook printers, and HID Forgo DTC/HDP systems. Handled Annual Maintenance Contract (AMC) collections from customers and focused on maintaining high levels of customer satisfaction and trust within the Greater Coimbatore Area.