Michelle

E-commerce Operations & Digital Sales Specialist

BlueFx • Fulltime

Jan 2026 - Jun 2026 • 5 mos

Managed end-to-end e-commerce operations across multiple platforms including Tiktok Shop, Amazon, eBay, and Shopify stores. Responsible for product research, store setup, listing optimization, order fulfillment coordination, and customer support workflows. Worked closely with Marketing and advertising tools such as Google Merchant Center and Meta Ads Manager to improve product visibility and drive traffic to online stores. Handled dropshipping operations ( Amazon to eBay model) including supplier sourcing, pricing strategy, and inventory monitoring. Provided virtual assistant services for e-commerce entrepreneurs, including calendar management, data entry, order tracking, email handling, and store performance reporting. KEY ACHIEVEMENTS: ✔ Successfully optimized product listings resulting in improved visibility and increased conversion rates across multiple e-commerce platform ✔ Assisted in scaling dropshipping operations by streamlining order processing and supplier coordination ✔ Improved workflow efficiency by automating repetitive store management tasks using digital tools ✔ Supported Tiktok Shop product uploads and campaign structuring leading to increased engagement and sales potential ✔ Built and managed multiple storefront operations simultaneously with consistent performance tracking and reporting ✔ Reduced customer response time through structured virtual support systems, improving buyer satisfaction rate.