
Bernard C
Transformation Workflow Operations Manager
Skills

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Werkervaring
PNC
Fulltime • 6 yrs 2 mos
Commercial Credit Card Transaction Coordinator & Contracts Administration
Aug 2021 - Jul 2025 • 3 yrs 11 mos
Managed a high-volume work order request project with a virtual team of 10, enhancing contract execution tracking. Owned the contract lifecycle of 60+ documents valued between $100K and $30M. Spearheaded cross-functional collaborations using Excel, SharePoint, and Jira to maintain accurate client relationship data.
Administrative Assistant
May 2019 - Aug 2021 • 2 yrs 3 mos
Provided executed contract assets to PNC clients, ensuring timely and accurate delivery. Monitored and tracked Penn State cards, facilitating efficient management of resources. Assisted the implementations team with internal card identification updates, enhancing operational efficiency.
Marketing Consultant
Shopify • Freelance
Apr 2020 - Nov 2020 • 7 mos
Facilitated strategic solutions for TheWitchsGuide, focusing on quantitative data analysis to drive product growth. Developed a loyalty rewards program and managed CRM performance tracking with HubSpot, PowerBI, and Klaviyo. Led an agile team of freelance writers and influencers to create engaging content.