I will troubleshoot confusing UX and improve your tools and apps

I'm a curious end-to-end UX designer with 5 years of US industry experience, mainly in B2B products and workflows.

What makes me different:

I design with a purpose and deliver with visible impact. 

• CRM leads system redesign: improved leads utilization (+15% from 48.6% to 65%), operational efficiency (3x faster from 4.8d to 1.4d) , conversion speed (1.5x faster, from 3.5h to 2.2h) and feature usage (4x).
• Online trading account application form redesign: improved ID uploading rate (+9% from 75% to 84%), shortened application completion time (-2.2 mins). 

I stand in the shoes of non-design roles. 

• I love working with engineers, founders, and customer experts. I understand technical constraints, scalability, and trade-offs. I am not the designer who becomes an extra layer of rigid process.
• Before UX, I have a background mixed with marketing and manufacturing, allowing me to see the bigger business picture.

Future Long-term Collaboration:

I offer structured weekly UX/UI task support with limited availability starting $1200/w.

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**Before booking, please use the "CONTACT SELLER" feature first to provide App URL, screenshots, your role and needs.