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mike_is_making_

Mike Patterson

@mike_is_making_

Fast Data Entry, Lead Lists, Spreadsheets and SEO Audits

Verenigde Staten
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a customer service and operations leader with 15+ years in call center and BPO operations. I have worked as a remote operations manager and led teams across workforce management, training, quality assurance, and customer success. I know how to build processes that keep service levels strong and customers happy, and I believe great service starts with well trained people. If you need reliable help with customer support, operations management, data entry, QA, or training, I would love to work with you.... Lees meer

Skills

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mike_is_making_
Mike Patterson
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Digitale marketingstrategie
I will create a 6 month SEO strategy for your online business
VanafUS$ 295 / projectMeer informatie
SEO-strategie
I will do an actionable striking distance SEO audit to find your page 1 ranking
VanafUS$ 65 / projectMeer informatie

Werkervaring

VXI_Global Solutions

Remote Operations Manager

VXI Global Solutions

Jan 2020 - Dec 2021 • 1 yr 11 mos

Managed up to 307 specialists; drove 95% policy adherence and a 17% increase in call resolution rates.