
Mishma Varghese
Microsoft Excel and Microsoft Words
Skills

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Portfolio
Werkervaring
crew member
McDonald's
Nov 2024 - Present • 1 yr 10 mos
Provided friendly and efficient customer service in a busy, fast-paced environment. Took customer orders accurately and processed cash and card payments. Prepared food and drinks while following company standards for quality, hygiene, and food safety. Maintained a clean, organised, and safe work environment. Worked effectively as part of a team to ensure smooth day-to-day operations. Managed multiple tasks during busy periods while maintaining a positive and professional attitude. Followed workplace procedures and health and safety guidelines. Communicated effectively with customers and colleagues to resolve queries and provide a positive customer experience.
Volunteer
British Heart Foundation
Aug 2024 - Dec 2025 • 1 yr 4 mos
Volunteered at the British Heart Foundation, supporting the charity shop team with day-to-day activities. Responsibilities included sorting and organising donated items, preparing stock for display, maintaining a clean and welcoming shop environment, and assisting customers when required. Developed strong communication, teamwork, organisation, and customer service skills while contributing to the charity’s fundraising efforts.