Mary Joy
General Virtual Assistant, Legal Assistant
Skills
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Werkervaring
Legal Assistant - Personal Injury
Dayan Houman, LLC • Fulltime
Dec 2024 - Feb 2026 • 1 yr 2 mos
Personal Injury Legal Assistant and Lien Negotiator with experience supporting U.S. law firms. Skilled in requesting and verifying medical records and bills, negotiating liens with providers and insurers, and preparing settlement breakdowns. Known for reducing liens and helping maximize client settlement recovery.
Legal Assistant - Worker's Compensation
Dayan Houman, PLC • Fulltime
Jan 2022 - Nov 2024 • 2 yrs 10 mos
Workers’ Compensation Legal Assistant experienced in supporting U.S. law firms with case management and administrative tasks. Managed case file creation in Merus, processed incoming/outgoing mail through Salesforce, and maintained accurate case documentation. Scheduled PQME appointments, drafted appointment letters, and obtained medical records for evaluations. Coordinated with doctors’ offices, claims adjusters, and clients regarding treatment authorization and referrals. Retrieved ADJ case numbers through EAMS and created subpoena records in Gemini Legal. Recognized for training new team members and maintaining organized, efficient workflows.
Virtual Personal Assistant
River's Edge Outdoors - Chatham, VA • Freelance
Jul 2018 - Nov 2024 • 6 yrs 4 mos
Provided virtual assistance and social media management for River’s Edge Outdoors, an outdoor sports and recreation business, improving online presence and audience engagement. Managed and scheduled content across multiple social media platforms, developed content calendars, and supported marketing campaigns. Conducted market and product research to identify trends and optimize content strategy. Monitored engagement metrics to enhance reach, responded professionally to customer inquiries, and maintained organized digital workflows. Assisted with administrative tasks, including document organization, online research, and process optimization. Achievements include streamlining content scheduling, improving customer response times, and strengthening brand visibility online.